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Managing Compliance and Reducing Liability with Directed Photo Enforcement

Camera and photo enforcement are rapidly emerging trends within the parking industry, becoming powerful tools to help cities drive better compliance. The growing demand for gateless and frictionless parking environments highlights the importance of this technology, as it enables seamless entry and exit, reduces congestion, and ensures compliance without relying on physical barriers or manual interventions.

As cities leverage this integrated technology, they tailor its use to their specific needs. Some cities are gathering data to produce studies that inform policies, while others are directing enforcement officers to areas with frequent violations, rather than having them circle around. Additionally, certain cities are achieving even greater efficiencies by automating enforcement tickets entirely and sending citations by mail instead of placing tickets on car windows.

While cities embark on this innovative journey, Passport is at the forefront, launching this technology with a variety of partners in key markets. Let’s explore how our directed photo enforcement paves the way through its benefits:

Real-Time Enforcement 

One of the standout features of Passport’s directed enforcement solution is the ability to enforce parking regulations in real-time. This means that violators are immediately aware of their infractions without waiting for a letter or notification to be sent later. Instant enforcement not only deters future violations but also enhances the overall efficiency of your facility.

Versatile Violation Management

Our solution is designed to handle multiple types of parking violations, including managing multi-vehicle permits. If a permit holder is only allowed one vehicle in the facility at a time but has more, the system detects and enforces this rule. This ensures that all permit regulations are strictly followed, maintaining order and fairness.

Enhanced Reporting 

Understanding the activity within your parking operation is critical to effective management. Passport offers detailed reports on all vehicles entering and exiting a given environment, including identifying instances of “expired violations”—when a noncompliant vehicle exits before enforcement action can be taken, providing a broader picture of the efficiency within your operation. These reports provide a comprehensive view of compliance rates, offering valuable insights into driver behavior and highlighting areas for improvement.

Seamless Revenue Recovery 

Dealing with parking violations can be a hassle, but our system simplifies the process. It offers violators a seamless experience for resolving citations, which helps recover revenue more efficiently. By making it easier for offenders to comply and pay their fines, you can maintain a steady stream of income from citations.

Positive Officer Engagement

As changes occur in a parking environment, it’s essential to educate parkers about any new rules. By keeping officers in the field, they actively help parkers remain compliant and engage positively with those in your facility. 

As the trend toward issuing parking tickets by mail gains momentum, it’s important to recognize that this isn’t the only path to achieving a frictionless facility. Passport’s Photo Enforcement solution allows you to create this environment while enforcing regulations in real-time, offering a versatile approach to modern parking management.

The increasing need for a directed enforcement photo enforcement solution in parking lots or garages that limits the liability of private operators and adopts a more conservative approach is driven by privacy concerns, the desire to mitigate risk, enhance public trust, streamline operations, and adhere to legal and ethical standards. This approach ensures that the core functionality of parking enforcement is maintained while addressing the various challenges associated with handling personal data.

Passport is dedicated to supporting cities and counties on this journey by investing in core solutions and developing integrations with other market innovators and leaders. Together, we can pave the way for a more efficient, secure, and compliant future in parking enforcement.