Manage and Enforce Parking Permits Online

Passport’s Digital Permit platform is an end-to-end online solution that allows permit requests, automated waitlisting, decision making, tracking, and enforcement. Reduce costs, boost revenue, and improve your services with our industry leading platform.

By utilizing Passport’s Digital Permits, you’ll be able to eliminate the administrative costs of printing traditional permits and reduce permit sharing.


Platform Benefits:

  • Simplify complex manual processes
  • Increased payment security
  • Accommodate policies and make updates in real-time
  • Reduce labor time and costs
  • Improved customer experience
  • Seamlessly integrate with enforcement


Users can pay for their parking, permit or transit fare with pre-tax dollars (WageWorks® Commuter Card or Commuter Check Prepaid Mastercard®). Available in select locations.

Flexibility Meets Functionality

Passport’s digital permit management platform brings advanced technology that gives you full control over your operations

  • Cloud-Based Solution Icon

    Cloud-Based Solution

    Cloud-Based Solution Icon

    Improve flexibility in your system and cut additional infrastructure expenses by managing your permits in the cloud

  • Powerful Features  Icon

    Powerful Features

    Powerful Features  Icon

    Going digital unlocks the possibility to add advanced features to your operations

  • Customization Icon


    Customization Icon

    Never feel boxed in by an off-the-shelf solution. We create a platform that can adapt to your needs

Permits built for speed.

Submit permit applications, automate wait lists, and send status notifications—all from one online portal with speed and ease.

Enforce with accuracy.

We partner with leading License Plate Recognition services that increase the speed and accuracy of enforcement with seamless integrations.


  • Online permit applications
  • User account management
  • Flexible configurations
  • Reduced admin costs
  • Client support
  • Reduced permit sharing
  • Real-time permit distribution
  • Enhanced reporting features
  • Customizable dashboards
  • Multivehicle support

“The Jacksonville Transportation Authority (JTA) is on the forefront of bringing the latest technology to our customers to increase their convenience and satisfaction as they travel throughout our City. Customers are now able to GET ON BOARD, plan, track, and pay using the MyJTA convenient user-friendly application. This is a great addition to JTA’s technology platform.”

-Kenyatta Lee, Senior Manager of Technology and Innovation, Jacksonville Transit Authority

“Passport and the experience and technological insight that they bring to the table has enabled the City of New Haven and our enforcement to become more user efficient and public friendly. The new system allows the officers in the field to do more with less effort, as well as convey more real-time information to the public than ever before.”

-Michael Mohler, Frmr. Deputy Director Of Transportation