Resolve Citations with Ease
Cities must provide an outlet for determining the validity of issued citations, as violators may wish to dispute them after receiving one. Through the same customer portal used for citation payments, they can submit an appeal or request a hearing.
Benefits
Boost transparency
The customer portal provides access to photos and external notes recorded by the ticketing officer, ensuring transparency and discouraging frivolous appeals
Simplify appeal management
Administrators can efficiently handle mailed or in-person appeals / hearing requests directly within the citation details, facilitating a smooth and convenient process for both parties
Uphold parking standards
After decisions are applied, tickets can resume eligibility for penalties and further enforcement actions, ensuring accountability and compliance with parking regulations
Key Features
- Appeal and schedule hearings digitally
- View evidence photos and notes from the scene of your violation
- Administrative staff can manage appeal and hearing requests through the back-office
Ready to Get Started?
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