Serving Over 200 Million Riders

Passport’s mobile ticketing solution is an enterprise platform providing agencies with mobile technology that improves the rider experience, allowing commuters to plan, track, and pay for their trip in one simple, secure app. Eliminate the need for costly hardware and gain deep insights into rider patterns with data analytics. Transit agencies can choose between visual inspection of rider’s tickets, or we can easily integrate with a variety of hardware partners

Platform Benefits:

  • Enhanced communication to riders
  • Better understanding of system data
  • Improved user experience with real-time tracking
  • Reduced payment fraud
  • Decreased cost of fare collection


Users can pay for their parking, permit or transit fare with pre-tax dollars (WageWorks® Commuter Card or Commuter Check Prepaid Mastercard®). Available in select locations.

Change Travel. Forever.

Leverage the advantage of mobile ticketing from the industry experts in mobile payments

  • Reduced Costs Icon

    Reduced Costs

    Reduced Costs Icon

    Cut overhead by up to 4x with a mobile ticketing solution

  • Speed to Market Icon

    Speed to Market

    Speed to Market Icon

    Quickly deploy your solution in under 90 days with our industry leading implementation

  • Data Insights Icon

    Data Insights

    Data Insights Icon

    Get a complete view of your operations to make better informed decisions

The Smarter Mobile Travel App

Mobile technology is a cost-effective solution that brings speed and efficiency to your system while delivering easy and simple apps customers have come to expect in a mobile world. Our platform combines planning, tracking, mobile ticketing, and back end user management and analtyics–providing a complete solution for your agency.


Forget the maps and stopping to ask for directions. With our platform, riders are able to plan their trip by selecting their starting point and destination. A clear picture from point A to point B is shown to the rider, giving them the choice of the preferred route right from the application.


One of the most important aspects of riding public transportation is reliability and understanding where your bus or train is. After planning the trip, riders are able to see where their transit options are and estimate the time it will take to arrive. We integrate with a variety of options to provide the most accurate information available.


With Passport’s mobile ticketing technology, the entire transportation experience is at each rider’s fingertips. After planning and tracking the trip, riders can complete the experience by purchasing tickets–all from their smartphone. We can handle multiple and complex fare systems as well as offer eligibility programs offered by the agency.

Visual Inspection

Quickly and easily scan for valid mobile tickets as riders board your transit system. Passport’s visual inspection method uses QR codes to ensure the highest level of security for your operations. Transit operators can efficiently view riders’ dynamic QR code on their mobile device as a secure method of ticket inspection when they board.

Servicing Some of North America's Leading Agencies

Eligibility Programs

Strengthen rider loyalty and grow ridership with flexible eligibility programs. Easily integrate your existing programs and offer riders only the passes they are eligible to purchase. Our mobile program options help reduce fraud so that riders cannot share passes. Best of all, your agency can quickly set up programs and fare types and see data on purchase volumes by programs.



Operations Management

OpsMan is a powerful SaaS data and operations tool that empowers decision makers with business intelligence

Better Communication

Send updates, notifications, schedules, and advertising to riders. Agencies can gain feedback from riders, creating a continuous feedback loop for future improvements.

Better Control

Our flexible platform allows you make changes in your system with speed. Easily create and edit rate structures, eligibility programs, and manage roles from one central dashboard.

Unified View of Operations

Gain insights with accurate reporting for increased efficiency and improved ROI. Everything is in your control, including customized configurations based on your unique policies.

“The Jacksonville Transportation Authority (JTA) is on the forefront of bringing the latest technology to our customers to increase their convenience and satisfaction as they travel throughout our City. Customers are now able to GET ON BOARD, plan, track, and pay using the MyJTA convenient user-friendly application.”

-Kenyatta Lee, Senior Manager of Technology and Innovation, Jacksonville Transit Authority

“Passport worked with the ParkChicago team to design, develop and run the system behind ParkChicago. The system was successfully rolled out to approximately 36,000 spaces with a positive outlook from the media and users of the ParkChicago system. The Passport team is on the forefront of technology and can be counted on to work with clients on adapting systems to meet their unique needs.”

-Dennis Pedrelli, CEO, Chicago Parking Meters, LLC

“Our customers have taken right away to paying for fares on smartphones and we have loved the ease with which the program has been implemented.”

-Samuel L. Scheib, Transit Planner and Manager, Central Midlands Transit

"Our riders have been requesting a return to the ability to transfer. This application provides transfers without all the paper and fraud issues of a traditional transfer system. You can also buy a day pass on the mobile application. The real beauty for customers is that your smart phone is your ticket. The Passport team was exceptional in their execution of our program. "

- Mike Mattos, Chief of Facilities and Business Support Services, Sacramento Regional Transit